1. Introduction
The Service Dog Team Academy (website URL: https://servicedogtrainingdfw.com) appreciates your trust and values your privacy. We are a U.S.-based dog training academy located in Rockwall, Texas. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our website and services, you consent to the practices described in this policy.2. Data Collected
Data Storage Location
We operate web servers hosted in the United States. Your data is stored securely in accordance with industry standards.Contact & Registration Data
When you fill out a contact form or register on our site, we collect information such as your name, email address, phone number, and any additional data you choose to provide. You may view or request deletion of your personal data at any time.Service Inquiry Data
When you inquire about training services, we may store details like the type of service requested, your dog’s information (breed, age, training needs), and other relevant data to better assist you.Support & Communication Data
Information shared with us via email at info@servicedogtrainingdfw.com or by phone at (469) 786-7877 is kept for customer service purposes and never shared for marketing without your consent.Google Analytics
We use Google Analytics for anonymous website usage tracking. No personally identifiable information is collected. You may opt-out of this tracking at any time by installing the Google Analytics Opt-out Browser Add-on.Uses of Personal Data
Your data may be used to:- Provide training services and respond to inquiries.
- Improve website functionality and user experience.
- Notify you of updates, promotions, or important service changes.
- Ensure compliance with policies and protect against fraud or misuse.
3. Embedded Content
Our website may include embedded content (e.g., YouTube videos, Facebook posts). These behave as if you visited the original platform directly. These platforms may collect data, use cookies, and track interactions. Please refer to their respective privacy policies.4. Cookies
Our website uses cookies to improve your browsing experience and gather basic analytical data. You can control cookie usage through your browser settings. Disabling cookies may affect website functionality.5. Who Has Access To Your Data
If you contact us or register through our site, only our staff (e.g., trainers or admin personnel) have access to your personal information, and only as needed to perform services or support.6. Third Party Access to Your Data
We do not sell or share your personal data. Limited data may be shared with trusted providers for necessary functions such as email hosting, website analytics, and contact form delivery.Third Party Tools Used:
- Google Analytics
- Our website host and server
7. Data Retention
We retain submitted forms, inquiries, and relevant data for customer service purposes unless you request deletion. Registered user information is stored until the account is deleted or data removal is requested.8. Security Measures
We use SSL/HTTPS throughout our website to encrypt communications and protect your personal data. In case of any data breach, we will notify affected users and take immediate steps to mitigate the risk.
9. Your Rights
You have the right to:
Request a copy of the data we store about you.
Ask for your data to be deleted.
Withdraw consent at any time.
Please email info@servicedogtrainingdfw.com for any privacy-related inquiries or requests.